How we support distributors: The secret to success in industrial hose sales

As a company with over 30 years of tradition in industrial hose manufacturing, we understand that a strong distribution network is the key to long-term success. Our partners are not just sales intermediaries — they are key collaborators whom we systematically support to help grow their commercial performance. We build long-term relationships with distributors based on mutual trust, reliability, and continuous improvement of our services.

Comprehensive information support. The foundation of successful cooperation is maintaining an efficient flow of information. We provide our distributors with reliable consulting and access to current updates, and when needed, we also offer training sessions where their teams gain deeper technical knowledge about the products, their properties, proper applications, and suitable areas of use. Only a well-informed salesperson can effectively convince the end customer, which is why we also prepare detailed technical manuals, instructional videos, and webinars that help distributors stay one step ahead of the competition.

Marketing and sales materials.
Our distribution partners receive updated catalogs, graphic designs, product samples, and other marketing materials that help them better present the product range. A recent innovation is the introduction of display stands placed directly at sales points, allowing customers to see the offered hoses and realistically compare and assess their flexibility and quality. We also provide assistance in preparing online content, banners, or social media campaigns, enabling distributors to reach customers more effectively online.

Sales support and assistance.
If a distributor encounters a difficult customer issue, we send our own sales representative to help identify the causes and find a solution. We do not want the distributor to face challenges alone — we are a reliable partner standing by their side. We also actively assist in seeking new business opportunities and establishing relationships with large clients that the distributor might have difficulty accessing independently.

Dropshipping and delivery flexibility.
In exceptional cases, we can provide dropshipping — direct delivery from us to the end customer — relieving distributors of logistical tasks. However, we prefer that the distributor maintains direct contact with the customer, as this ensures better service, faster feedback, and the building of trust. When needed, we arrange express transport or special packaging for sensitive shipments.

Just-In-Time production and fast deliveries. Our Just-In-Time production method allows us to manufacture products within a few days, which is crucial for orders with custom printing or personalization. We keep large quantities of hoses in stock, but thanks to production efficiency, we can also meet the demand for non-standard products. This shortens delivery times, minimizes inventory at distributors, and allows them to respond more flexibly to current market needs.

Individual approach and innovation.
Another important element of our support is the individual approach we take with each distributor. We listen to their needs, adapt the product range to specific market segments, and jointly seek innovations that can provide a competitive advantage. Thanks to our in-house development department, we can flexibly respond to customers’ technical requirements and create tailor-made solutions.

Our strategy is built on solid foundations — information, marketing support, sales assistance, logistical flexibility, speed, and an individual approach. This is how we create a strong bridge between our production and the success of our partners. We believe that only together can we grow and set the direction for the industrial hose industry.